+33 (0)2 46 83 03 69 info@orlovparfums.com

Privacy policy

Update date: May 05, 2024

  1. Preamble

The purpose of this personal data protection policy is to inform you of our practices and of the conditions under which FRAGRANCE COLLECTION, a SAS company registered for the Orlov Paris brand in the Trade and Companies Register of Number RCS Versailles: 882251762 and whose production and logistics offices are located at 8 rue des Champs Corneille, 28100 Dreux (hereinafter referred to as "FC", the "Company" or "we") collects, uses and stores your personal data (hereinafter referred to as the "Data") that you provide to us via our platform (the "Platform") accessible from the website www.orlovparfums.com or our partner sites.

This policy sets out how we handle the personal data that we collect and that you provide to us. We invite you to read this document carefully to learn about and understand our practices regarding the processing of your personal data by us, and inform you that consultation and/or use of our Sites necessarily entails acceptance of this Policy.

  1. Personal data

Depending on the nature and purpose of your interaction with FC on behalf of the Orlov Paris brand, (newsletter registration, completion of contact forms, as well as during any telephone exchanges, etc.) we are likely to collect the following data:

The data you send us directly when :

- You fill in forms (such as the newsletter registration form)
- Create an account to place an order
- You contact us, whether by telephone, e-mail or any other means of communication, or when you send us a request.

The data we automatically collect when :

- You connect to our services by using the social networking features made available to you. FC on behalf of the Orlov Paris brand will have access to some of the data (in particular, your first name, last name, photograph, e-mail address and number of Facebook friends) in your account on the said social network in accordance with the general terms of use of the social network concerned. We may also collect some of your Personal Data when you interact with features of these social networks, such as "Like" features.

- You visit our site or our partner sites. We may collect, in accordance with applicable law and with your consent, where applicable, information relating to the devices on which you use our services or the networks from which you access our services, such as in particular your IP addresses, connection data, types and versions of Internet browsers used, types and versions of your browser plug-ins, operating systems and platforms, data concerning your browsing on our Platform, including your browsing on the various URL pages of our Platforms, the content you access or consult, the search terms used, download errors, the duration of consultation of certain pages, the advertising identifier of your device, interactions with the page as well as any telephone number used to contact us. The technologies we use to collect this information include cookies.

  1. Responsibility for personal data

FC on behalf of the Orlov Paris brand is responsible for the processing of personal data and will make decisions regarding the purposes and methods of data processing and the instruments to be used, also including those employed as part of security measures.

In addition, as part of our business, and for external processing purposes, personal data may be communicated to external companies to ensure the management of the site and services. For example, your payment details may be passed on to the bank holding your account in order to carry out transactions linked to your purchases and to manage marketing operations.

The latter are bound by contractual obligations to respect the confidentiality of the Data and to use it solely for the purposes for which we transmit it to them.

Finally, we may also disclose your Data :

- to comply with any legal mandate, statute or process, including governmental and regulatory requests;

- if we believe that disclosure is necessary or appropriate to protect the rights, property or safety of FC on behalf of the Orlov Paris brand, its customers or other stakeholders. Such disclosure includes exchanging information with other companies and organizations for the purpose of protecting against fraud and counterfeiting.

The Site may contain links to various social networking platforms managed on third-party servers, by persons or organizations over which FC on behalf of the Orlov Paris brand has no control.
As a result, we cannot under any circumstances be held responsible for the way in which your Data will be stored or used on the servers of these third parties.
We advise you to familiarize yourself with the applicable Data protection policy of each third-party website that you access via our Site in order to appreciate the way in which your Data will be used.

  1. data use

Your personal data is collected and processed for purposes strictly related to the use of the website and its services, following registration on the site and the purchase of items.
Your personal data may also be used in other processing operations, but in any case under terms compatible with these purposes. In particular, your personal data will be processed for the following purposes:

- execute the sale concluded between you and us and provide you with the information and services requested;

- to send you, in accordance with applicable legal provisions and with your consent where required by law, marketing, advertising and promotional messages and information relating to the use of our services, or to suggest and advise you of goods or services that may be of interest to you. We may also use your data to send you advertising messages that may be of interest to you on social networking platforms or third-party sites. If you would like more information on this subject, we invite you to read the contractual documents of these platforms;

- provide you with all information concerning FC's Products and Brands and the purchase of items on www.orlovparfums.com (such as, for example, alerts likely to interest you, our news) by e-mail, SMS or any other means of communication;
- provide you with information on Internet browsing, your browser's compatibility, as well as the consultation and loading of www.orlovparfums.com pages;

- help us maintain a safe and healthy environment on our Platform;

- To respect our rights and obligations stipulated in contracts entered into with users and for any other legal purpose.
We also use cookies or tracers as part of marketing activities in order to improve your user experience, in particular by :

- allowing our site to recognize your hardware, so you won't have to provide the same information over and over again in order to perform the same task;

- recognizing the username and password you've already provided, so you don't have to enter them on every web page that requests them.

We use your data to analyze traffic on our site in order to :

- measure the number of users, making it easier to use and ensuring its ability to respond quickly to your requests;

- estimate browsing habits and speed up your searches;

- help us understand how you use our site in order to improve it.

  1. What security measures are in place to protect your data?

We have put in place security measures to minimize the risks of destruction or loss, even accidental, of such data, or of unauthorized consultation or processing of data or data not in accordance with the purposes of collection indicated in our Privacy Policy.
Given the inherent characteristics of the Internet, however, we cannot guarantee that the security measures put in place for the protection of the website and for the transmission of data on www.orlovpafums.com limit or exclude any risk of unauthorized access to or loss of such data.
We cannot be held responsible for non-compliance with the confidentiality settings or security measures in place on our Sites.
We recommend that you equip your computer with software tools to protect the transmission/reception of your data in and out of the network (e.g. an up-to-date antivirus system), and that your Internet service provider has taken the necessary measures to ensure the security of data transmission in the network (e.g. firewalls and spam filters).

  1. What are your rights?

You have the right, at any time, to ask FC on behalf of the Orlov Paris brand for confirmation of whether or not personal data concerning you exists, even if it has not yet been registered.
In addition, you are entitled to receive from FC on behalf of the Orlov Paris brand information on the origin of your personal data, the means employed for their processing and the purposes thereof, the reasoning behind any data processing carried out with the aid of electronic tools, details of the data controller and data processors, as well as an indication of the subjects or categories of subjects to whom your personal data may be disclosed or who may have access to it, in their capacity, for example, as data controllers or data processors.
Some of this information is contained in our Privacy Policy; to find out more, please contact us as indicated in article 8 below.

You are entitled to obtain at any time from FC on behalf of the brand Orlov Paris :

- update, rectify or, if you wish, integrate your personal information;

- the deletion, conversion to an anonymous format or blocking of your personal information (which has been processed unlawfully), including data that does not need to be kept for the purposes for which it was collected and subsequently processed;

- confirmation that the operations carried out in accordance with the above paragraphs have been notified (with the content of said operations) to those to whom the information has been disclosed or communicated, except in situations where this is impossible or where the means employed are clearly disproportionate to the protection of rights.

You have the right to object, in whole or in part :

- for legitimate reasons, to the processing of your personal information, even if this processing respects the purposes for which it was collected;

- the processing of your personal data for advertising or direct marketing purposes or for the purpose of conducting marketing studies or commercial communications.

You also have the right to define directives concerning the fate of your Data in the event of your death.

Before responding to your request, we may verify your identity and ask you to provide further information in order to respond to your request.
We will endeavour to respond to your request within a reasonable time and, in any event, within the time limits set by law.

  1. Links to other websites and social networks

Our Platform may occasionally contain links to the websites of our partners or third-party companies.
FC on behalf of the Orlov Paris brand does not control or monitor such sites or their content. FC on behalf of the Orlov Paris brand cannot be held responsible for the contents of these sites and the rules adopted by them, including with regard to the protection of your privacy and the processing of your personal data during browsing operations.

We invite you to read their general terms and conditions of use and their privacy policy before sending them your Personal Data.

wwworlovparfums.com provides a link to these websites solely to assist the user in their search and navigation and to facilitate their connection to other sites via hypertext links. Activation of the link does not imply any recommendation or endorsement on behalf of the Orlov Paris brand to access and browse these sites, nor any warranty regarding their content, services or goods provided by them and sold to Internet users.

  1. Contact

If you have any questions about this privacy policy or if you have any queries about your personal data, you can contact us by e-mail at info@orloparfums.com, or by post at FRAGRANCE COLLECTION, 8 rue des Champs Corneille, 28100 Dreux.

  1. Changes to our privacy policy

FC on behalf of the Orlov Paris brand may modify or simply update all or part of the www.orlovparfums.com Privacy Policy, including when changes are made to legal provisions or regulations governing data protection and protecting your rights. They will be binding as soon as they have been published on the website in this section. We therefore invite you to consult this page regularly in order to be aware of the latest updates to the www.orlovparfums.com Privacy Policy.